Shipping Policy

Welcome to Our Shipping Policy Page

At Jayusflag.com, we understand that receiving your flags promptly and in perfect condition is crucial. That's why we've developed a comprehensive shipping policy to ensure a smooth and satisfactory experience for all our customers.

1. Processing Your Order

Our commitment to quality starts the moment you place an order. We strive to process all orders within 1-2 business days. Custom and embroidered flag orders may require additional processing time, which we will communicate during your purchase.

2. Domestic Shipping Options

We offer various shipping options to accommodate your needs:

Standard Shipping: Delivers within 3-5 business days.

Expedited Shipping: For faster delivery, usually within 2-3 business days.

Next-Day Shipping: Available upon request for urgent orders.

Please note that shipping times are estimated and may vary based on your location and external factors.

3. International Shipping

Jayusflag.com proudly serves an international audience. International shipping rates and times vary depending on the destination. Please allow for extra time for customs clearance. Note that international customers are responsible for any customs fees or import duties.

4. Shipping Carriers

We partner with reliable carriers like UPS, FedEx, and USPS to ensure your flags reach you safely and on time. The choice of carrier depends on the size and weight of your order and the shipping destination.

5. Tracking Your Order

Once your order is shipped, we will provide you with a tracking number via email. This allows you to monitor the progress of your shipment and estimate the delivery date.

6. Packaging Standards

Our flags are carefully packaged to prevent damage during transit. We use sturdy, weather-resistant materials to protect your purchase.

7. Shipping Costs

Shipping costs are calculated based on the weight and size of your order, as well as the shipping destination. We offer free standard shipping on orders over a certain value as a token of appreciation for our customers.

8. Lost or Damaged Items

In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue, whether it's replacing the item or processing a refund.

9. Returns and Exchanges

Please refer to our Return Policy page for information on returning or exchanging items.

10. Contact Us

For any shipping-related inquiries or special requests, please contact our customer service team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Jayusflag.com for your flag needs. We are committed to delivering quality and service that exceeds your expectations.